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Accessibility

Hario North America LLC ("Hario")  is committed to inclusion and accessibility for all of our guests and website users, including those with disabilities.  Accordingly, we are continuously taking steps to improve the online experience that we provide through our website  (www.hario-usa.com) by making every effort to ensure that it complies with the best practices and guidelines of the Web Content Accessibility Guidelines and other existing recommendations.

For the best experience, we recommend using the most current version of any browser and assistive technology application.  We further recommend trying different browsers with your assistive technology to determine which combination works best for you.  

Please know that our efforts are ongoing and are audited on a periodic basis using various forms of assistive technology.  Our testers include individuals with disabilities, who are native users of assistive technology, who provide us with human-centered feedback on accessibility of our website.  

If you are a user with a disability, or an individual assisting a user with a disability, and are having difficulty accessing or navigating our digital channels, please contact us during normal business hours (Monday - Friday, 8:30am - 5:30pm Pacific Time) via telephone at 626-407-2199 or via email at customerservice@hario-usa.com.  In your message, please provide your contact information, the web address or other location where you experienced difficulty, a brief description of the problem that you encountered, as well as the type of assistive technology that you were using.